School of Theology and Spiritual Studies —
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This course builds upon facilitation skills learned in Practical Leadership Skills 1. You will explore the mediation process and practice conflict resolution skills such as active listening, maintaining neutrality, mirroring, summarizing, validating, and expressing empathy. You will gain an understanding of different conflict resolution models, learn conflict resolution language, identify what creates conflicts, and learn steps to arrive at a common ground.
Through self-analysis exercises you will discover your own approach to conflict as the platform for incorporating the conflict resolution tools and skills covered in the subject matter. Above all, the course will demonstrate that conflict can be a decisive moment of free will to enrich your relationships at work, home, school and community.
Students will be graded on the following course assignments:
% of Final Grade
|The Joy of Conflict Resolution Worksheets (pass/fail)||15%|
|Little Keys to Resolve Conflict (pass/fail)||10%|
Hours per week: Students should plan to set aside 5−6 hours per week to complete their weekly course work. This course consists of eight units, and students are expected to complete one unit per week.
Textbook information: LEAD 2105 Textbook Information Sheet [PDF]
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